Terms of sales

These general conditions of sale are concluded, within the framework of a system of distance selling, with a customer, for all purchases of digital links passed and validated on the website knit-n-roll.com

represented by Brigitte Sapience

23 rue de Marchais

91820 Boutigny sur Essonne

France

n° of siret 820 245 017 00018

Registrated in the Chamber of Trades and Crafts of Essonne, Evry 91000 France

These conditions of sale may be subject to change. These are the conditions in effect on the date of purchase that apply.

Products

Pictures and presentations of knitting patterns are made by Knit’n’Roll.

No photo can be contractual and cannot engage the responsability of Knit’n’Roll.

Colors depend on the hardware and the computer of each user.

Knit’n’Roll brings a particular care to the description of the proposed patterns

Selling Prices

The selling prices on the website Knit’n’Roll are tax included and indicated in American dollars.

The delivery is free since it’s about PDF patterns to download after payment.

VAT non applicable art 293B of the CGI

Orders

Because it’s about a purchase with a digital link to download, any purchase is final, after acceptance of the general conditions of sale and use, and cannot be subject to a refund.

After the purchase, a link will be sent by email, to download your purchase.

The customer agrees on the veracity of the information provided during the order and the purchase.

knit-n-roll.com cannot be held responsible for any errors of seizures by the customer, nor consequences in term of delay or error of mail adress.

An invoice with a download link will be only sent by email after the validation of the payment.

The email with invoice and download link and any written communication between the two parties, will be considered as proof of purchase.

Payment

Paypal is the payment method available on the knit-n-roll.com website.

Payment is made via the secure paypal transactions website, without any additional cost to the customer

No customer’s banking information is transmitted or stored by the online knit-n-roll.com website. Payments are totally secure.

An invoice is sent to the buyer by email.

Delivery

No delivery costs since the purchase of a PDF pattern is dlivered via a link to download, sent by email.

Right of withdrawal

Due to the special nature of the method of delivery of the purchase, via a digital link to download, sent by email, no order may be subject to cancellation and/or refund.

Disputes

Any dispute that cannot be resolved amicably between the parties, will be submitted to the arbitration of the Courts of Evry 91000 France.

Privacy

Your personal data is used only to assist you during your visit to the website knit-n-roll.com, manage access to your account, manage your comments, to send informations and promotional offers through our newsletter and for answers to contact forms.

The personal informations requested for the purpose of distance selling are reserved for the exclusive use  of knit-n-roll.com and are not communicated, wether for free or with consideration to third parties.

In accordance with the law “Informatique et Libertés” of january – 1978 amended in 2004, and  reinforced by GDPR  of  May 25 2018, the customer has the right to access, modify, rectify and delete data concerning him by simply requesting it by email to : protection-des-donnees@knit-n-roll.com

Read our privacy policy

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